Privacy

tbaje Privacy Policy

At tbaje, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal data tbaje collects from players in Bangladesh, why we collect it, how we use it, who we share it with, and what rights you have over your own information. We have written this in plain language so it is easy to understand.

Last Updated: January 2025

How tbaje Protects Your Privacy

Six core commitments that define how tbaje handles your personal data every single day.

256-Bit SSL Encryption

Every piece of data you send to tbaje — from your registration details to your payment information — is protected by 256-bit SSL encryption. This is the same standard used by major banks. Your data is unreadable to anyone who might intercept it in transit to or from the tbaje platform.

We Never Sell Your Data

tbaje does not sell, rent, or trade your personal data to third parties for marketing purposes. Full stop. Your information is used to operate your tbaje account, process your transactions, and comply with legal obligations — nothing else. We do not monetise your data in any way outside of running the tbaje platform.

You Control Your Data

tbaje gives you meaningful control over your personal data. You can request access to everything we hold about you, ask us to correct inaccurate information, or request deletion of your data subject to legal retention requirements. All data requests are handled by the tbaje privacy team within 30 days of receipt.

Secure Data Storage

tbaje stores all player data on secure, access-controlled servers. Access to personal data within the tbaje organisation is restricted to staff who need it to perform their job functions. All internal access is logged and audited. We conduct regular security reviews to ensure our data storage practices remain robust.

Opt Out of Marketing

If you have opted in to receive marketing communications from tbaje, you can opt out at any time. Every marketing email from tbaje includes an unsubscribe link. You can also manage your communication preferences directly from your tbaje account settings. Opting out of marketing does not affect your ability to use tbaje.

Minimal Data Collection

tbaje only collects the personal data that is genuinely necessary to operate your account, process payments, verify your identity, and comply with legal obligations. We do not collect data speculatively or hold information longer than necessary. When data is no longer needed, tbaje deletes or anonymises it securely.

Summary: tbaje collects only the data needed to run your account and comply with the law. We never sell your data. You have the right to access, correct, and delete your information. If you have any questions, contact us at [email protected].

1 Who We Are

tbaje is an online gaming platform operating at tbaje.club, serving players in Bangladesh. When this Privacy Policy refers to "tbaje", "we", "us", or "our", it means the tbaje platform and the team responsible for operating it.

tbaje is the data controller for the personal information collected through the tbaje website and mobile app. This means tbaje determines the purposes and means of processing your personal data. If you have any questions about how tbaje handles your data, you can contact us at [email protected].

Data Controller: tbaje (tbaje.club) — For all privacy-related enquiries, contact [email protected]. We aim to respond to all privacy requests within 30 days.

2 Data We Collect

tbaje collects personal data from you in several ways: directly when you register or use the platform, automatically when you browse or play, and from third parties such as payment providers and identity verification services. Here is a breakdown of the categories of data tbaje collects:

Category Examples How Collected
Identity Data Full name, date of birth, national ID number Registration form, KYC verification
Contact Data Email address, mobile number Registration form, account settings
Financial Data bKash/Nagad wallet number, transaction history Deposit and withdrawal processes
Technical Data IP address, browser type, device ID, OS Automatic collection via cookies and logs
Usage Data Games played, bets placed, session duration Platform activity tracking
Communications Data Support chat logs, email correspondence Customer support interactions

tbaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.

3 How We Use Your Data

tbaje uses your personal data for the following purposes:

  • Account Management: To create, maintain, and secure your tbaje account, including verifying your identity and age.
  • Transaction Processing: To process deposits and withdrawals via bKash and Nagad, and to maintain accurate financial records.
  • Legal Compliance: To comply with anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable laws.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, cheating, and abuse of the tbaje platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be at risk, and to apply responsible gaming tools when requested.
  • Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of tbaje support.
  • Platform Improvement: To analyse usage patterns and improve the tbaje platform, games, and user experience.
  • Marketing (with consent): To send you promotional offers, bonus notifications, and news about tbaje — only if you have opted in to receive such communications.

No Profiling for Third Parties: tbaje does not use your data to build profiles for sale to third-party advertisers or data brokers. Any profiling we do is solely to improve your tbaje experience and to meet our responsible gaming obligations.

4 Legal Basis for Processing

tbaje processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract Performance: Processing necessary to provide the tbaje service you have signed up for, including account management and payment processing.
  • Legal Obligation: Processing required to comply with AML, KYC, and other regulatory requirements applicable to tbaje.
  • Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time.

5 Who We Share Your Data With

tbaje shares your personal data only where necessary and only with trusted parties. We do not sell your data. The categories of third parties with whom tbaje may share your data are:

  • Payment Providers: bKash and Nagad receive the financial data necessary to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
  • Identity Verification Services: Third-party KYC providers may receive your identity documents and personal details to verify your age and identity as required by law.
  • Game Providers: Game software providers may receive anonymised or pseudonymised usage data to support game functionality and fairness auditing.
  • IT and Security Providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on tbaje's behalf under strict data processing agreements.
  • Regulatory and Law Enforcement Authorities: Where required by law, tbaje may disclose your data to regulators, law enforcement agencies, or courts.

Third-Party Agreements: All third parties who process data on behalf of tbaje are bound by data processing agreements that require them to handle your data securely and only for the purposes specified by tbaje.

6 Cookies and Tracking

tbaje uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use tbaje. Cookies are small text files stored on your device when you visit tbaje.club.

The types of cookies tbaje uses include:

  • Essential Cookies: Required for the tbaje platform to function. These cannot be disabled. They include session cookies that keep you logged in and security cookies that protect your account.
  • Functional Cookies: Remember your preferences such as language settings and display options on tbaje.
  • Analytics Cookies: Help tbaje understand how players navigate the platform so we can improve the experience. Data collected is aggregated and anonymised.
  • Marketing Cookies: Used only with your consent to track the effectiveness of tbaje promotional campaigns. No data is shared with external ad networks.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the tbaje platform. For a full list of cookies used by tbaje, contact [email protected].

7 Data Retention

tbaje retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods include:

  • Account and Identity Data: Retained for the duration of your tbaje account plus a minimum of 5 years after closure, as required by AML regulations.
  • Transaction Records: Retained for a minimum of 5 years from the date of each transaction to comply with financial record-keeping requirements.
  • Support Communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
  • Marketing Preferences: Retained until you withdraw consent or request deletion.
  • Technical and Usage Data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

After Retention Period: When data is no longer required, tbaje deletes it securely or anonymises it so it can no longer be linked to you. We do not hold data indefinitely.

8 Your Privacy Rights

As a tbaje player, you have the following rights over your personal data. To exercise any of these rights, contact tbaje at [email protected] with your account details and the specific request. We will respond within 30 days.

Your Data Rights at tbaje

tbaje respects your right to control your personal information. Here is what you can ask us to do.

Right of Access

Request a copy of all personal data tbaje holds about you. We will provide this in a clear, readable format within 30 days of your request.

Right to Rectification

Ask tbaje to correct any inaccurate or incomplete personal data we hold about you. You can also update basic details directly in your tbaje account settings.

Right to Erasure

Request deletion of your personal data where tbaje no longer has a legal basis to retain it. Note that some data must be kept for regulatory compliance even after account closure.

Right to Restrict Processing

Ask tbaje to pause processing of your data in certain circumstances — for example, while we investigate a dispute about the accuracy of your data.

Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.

Right to Object

Object to tbaje processing your data for direct marketing at any time. You can also object to processing based on legitimate interests where your situation warrants it.

9 Data Security

tbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and the tbaje platform.
  • Encrypted storage of sensitive data including passwords and financial information.
  • Role-based access controls ensuring only authorised tbaje staff can access personal data.
  • Regular security audits and penetration testing of the tbaje platform.
  • Two-factor authentication available for all tbaje player accounts.
  • Automated monitoring for suspicious login attempts and unusual account activity.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your tbaje account has been compromised, contact [email protected] immediately. In the event of a data breach that affects your rights and freedoms, tbaje will notify you without undue delay.

Your Role in Security: You also play a part in keeping your tbaje account secure. Use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone — including tbaje staff, who will never ask for your password.

10 Children's Privacy

tbaje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on tbaje or attempt to use the platform in any way.

If tbaje discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on tbaje, please contact us at [email protected] so we can investigate and take appropriate action promptly.

Age Verification: tbaje uses age verification checks during registration and may request documentary proof of age at any time. Protecting minors from gambling is a priority for tbaje and we take this responsibility seriously.

11 Changes to This Privacy Policy

tbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the tbaje platform itself. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, tbaje will notify registered players by email or via an in-platform notification at least 14 days before the changes take effect. Your continued use of tbaje after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how tbaje protects your data. If you have any concerns about changes to this policy, please contact us before the changes take effect.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how tbaje handles your personal data, please get in touch:

tbaje is committed to resolving all privacy-related enquiries fairly and promptly. We aim to respond to all requests within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

We Take Privacy Seriously. Your trust in tbaje depends on us handling your data responsibly. If something in this policy is unclear or you feel your privacy rights have not been respected, please tell us — we want to get it right.

Safe and Trusted

Play with Confidence on tbaje Bangladesh

Now you know exactly how tbaje protects your privacy. Register your free account today, deposit securely via bKash or Nagad, and enjoy certified fair games on Bangladesh's most trusted online casino platform — with your data always in safe hands.

18+ only. Please play responsibly. Responsible Gaming